Your Revenue Is Our Responsibility

We handle the billing, the follow-ups, and the headaches — so you can focus entirely on your patients.

Faster Reimbursements. Fewer Denials. More Peace of Mind.

Our end-to-end revenue cycle management puts more money in your practice — faster.

Built for Healthcare Providers. Trusted by Practices Nationwide.

From solo practitioners to multi-specialty groups — we tailor our services to fit how you work.

What Our Clients Say

Practice owners & managers trust us

★★★★★
"Before RCM Surety, we were losing thousands in denied claims every month. Within 90 days of working with them, our clean claim rate was above 97%. I genuinely don't know how we managed without them."
SR
Dr. Sarah ReynoldsOwner, Reynolds Family Medicine, Ohio
★★★★★
"The team is responsive, organized, and genuinely cares about our practice's success. Our AR days dropped from 68 to 29 in less than a quarter. That's real money coming back in the door."
MT
Marcus Torres, MBAPractice Manager, Southwest Orthopedics
★★★★★
"I was skeptical about outsourcing, but RCM Surety completely changed my mind. They feel like a true extension of my team — not a vendor. My front desk staff is less stressed, and I'm actually sleeping at night again."
JP
Dr. Jennifer ParkOwner, Park Dermatology Clinic
Why It Matters

Three reasons your practice needs a billing partner

Revenue Growth

Grow your practice by optimizing what you're already earning

Most practices leave 15–30% of their revenue uncollected. Clean claims, faster posting, and relentless follow-up put that money back where it belongs — in your pocket.

Patient Focus

Stop managing billing. Start focusing on the people who need you.

When billing is handled, your staff can breathe. Your doctors can focus. And your patients feel the difference every single visit.

Financial Health

Protect your practice from the financial risks you might not see coming

Compliance issues, aging AR, and coding errors are silent killers for medical practices. We catch them before they become crises — and keep your practice financially sound.

The Hard Truth

Why medical billing can't be an afterthought

The average practice loses $125,000+ annually to billing errors

Coding mistakes, missed deadlines, and unworked denials add up faster than most providers realize. A dedicated billing team pays for itself many times over.

Without proper follow-up, 65% of denied claims are never reworked

That's revenue that simply disappears. Our team pursues every denial with a clear process and a hard deadline — nothing falls through the cracks.

In-house billing staff face constant burnout and turnover

Training, replacing, and managing billing staff is expensive and disruptive. An outsourced team gives you consistency without the overhead.

Practices without a billing partner miss out on specialty-specific coding knowledge

Each specialty has nuanced codes, payers, and authorization rules. Generalists miss them. Our specialty-trained teams don't.

Certifications & Standards

We operate to the highest industry standards

Every member of our team works within a framework of compliance, ethics, and professional responsibility.

HIPAA Compliant
ISO Certified
AAPC Certified
NILA Member
ASRM Aligned
Let's Talk

Ready to see what better billing looks like?

Tell us a little about your practice. We'll reach out within one business day to set up a free, no-pressure consultation.

  • Free practice assessment
  • No long-term contracts required
  • Dedicated account manager from day one

Get a Free Consultation

We'll review your billing setup and show you what's possible.

Our Services

Everything your practice needs to run and grow — handled.

From the moment a patient calls to schedule, to the day their final payment posts — we manage every step of the revenue cycle so you don't have to carry that burden alone.

A Holistic Approach

We don't just handle billing. We manage your entire revenue ecosystem.

Revenue cycle management isn't just about submitting claims. It starts with the first phone call and ends with every last dollar collected. We look at every touchpoint — patient-facing, back-end, and digital — and make sure nothing slips through.

Our team works as a true extension of yours. We learn your systems, your payers, your patients, and your goals — then we go to work making sure every encounter translates to revenue.

97.4%
Average Clean Claim Rate
30+
Healthcare Specialties Served
<24 hrs
Average Claim Submission Time
Our Service Areas

Three pillars. One complete solution.

🧑‍⚕️

Patient-Facing & Front End

Everything that touches your patient — from the first call to scheduling, intake, reminders, and payment support.

⚙️

Back-End Billing Processes

Complete end-to-end billing — coding, claims, denials, AR follow-up, credentialing, and everything in between.

📱

Digital Growth & Visibility

Websites, SEO, Google Ads, reputation management — helping your practice get found and grow online.

🧑‍⚕️

Patient-Facing & Front End Services

Making every patient interaction smooth, professional, and stress-free — for them and for you.

Appointment Scheduling
Lead Calls & Selling
Front-Desk Remote Support
Patient Intake & Onboarding
Referral Management
Patient Reminder Calls & Messages
Patient Billing Support Calls
Payment Follow-Ups (Patient Side)
⚙️

Back-End Billing Processes

Complete, end-to-end revenue cycle management — from eligibility to final payment posted.

Medical Billing (End-to-End)
Insurance Eligibility Verification
Benefits Verification
Prior Authorization Processing
Medical Coding (ICD-10, CPT, HCPCS)
Charge Entry
Claims Submission
Claim Rejections Handling
Denial Management
AR Follow-Ups (30/60/90+)
Payment Posting (ERA/EOB)
Underpayment Recovery
Credentialing (Medicare & Commercial)
Provider Enrollment
Compliance Audits (Basic)
Revenue Cycle Cleanup Projects
📱

Digital Growth & Visibility

Get found. Get chosen. Grow your patient base online with healthcare-specific digital strategies.

Healthcare Website Design
Landing Pages for Clinics
Local SEO for Medical Practices
Google Business Profile Management
Google Ads for Doctors & Clinics
Call-Only & Local Services Ads
Reputation & Review Management
Social Media Management (Healthcare)
Content Writing for Clinics
Credentialing

Credentialing done right — so you never miss a reimbursement.

Credentialing is one of the most underappreciated pillars of a practice's financial health. If you're not credentialed with the right payers, you simply won't get paid — even for services you've already delivered.

We handle the entire process: gathering documentation, submitting applications, following up with payers, and managing re-credentialing deadlines before they cause disruptions.

Our team has deep experience with Medicare, Medicaid, and major commercial payers. We know the forms, the contacts, and the timelines — so the process moves faster than it would if you tried to manage it in-house.

📋

Provider Enrollment

We manage enrollment from start to finish with every payer relevant to your practice.

🔄

Re-Credentialing Management

We track expiration dates and initiate renewals proactively — you'll never have a lapse.

📊

Status Tracking & Reporting

You'll always know where each application stands, with clear timelines and no surprises.

Medical Virtual Assistant

One dedicated person. Fully committed to your practice.

Not a call center. Not a shared resource. A trained, dedicated medical virtual assistant who works exclusively for your practice — handling whatever you need, from front-desk support to billing coordination.

They learn your workflows, your preferences, and your patients. They show up every day as if they're sitting in your office — just remotely.

🎯
Dedicated to you onlyNot shared across practices. Yours, completely.
🏥
Healthcare-trainedExperienced in medical terminology, EHR platforms, and HIPAA protocols.
🔧
Customized task scopeYou define what they handle — scheduling, billing, follow-up, coordination, or all of it.
New Practice Set-Up

Starting a new practice? We'll help you get it right from day one.

Most new practices take 6–12 months to figure out their billing. We compress that timeline dramatically — setting up your credentialing, billing workflows, patient intake systems, and digital presence before you open your doors.

📝

Credentialing & Enrollment

Get paneled with the right payers before you see your first patient.

💻

Billing System Configuration

We configure your EHR/PM, set up fee schedules, and build clean claim workflows.

🌐

Digital Foundation

Website, Google profile, and online visibility — so patients can find you right away.

Work With Us

Let's find the right services for your practice

Request a Free Consultation

Fill out the form and we'll be in touch within one business day.

Our Process

How we work — and why it works.

No hidden processes. No vague promises. Here's exactly how we make medical billing predictable, accurate, and worry-free.

What We Promise You

Four commitments. No exceptions.

Accuracy

We double-check every claim before it goes out. Our quality control process catches errors before they become denials — protecting your revenue and your reputation.

Accountability

When something goes wrong — and sometimes it does — we own it. We rework it, we explain what happened, and we make sure it doesn't happen again.

Transparency

You'll never wonder what's happening with your billing. Clear reports. Regular check-ins. And an account manager you can actually reach when you need answers.

Follow-Through

We don't abandon a claim when it gets hard. Every denial gets worked. Every payer gets followed up with. We don't stop until your money is collected.

Our Goal

Make billing predictable. Make it worry-free. Make it work for you.

We've worked with enough practices to understand one thing clearly: billing stress is often practice stress. When revenue is unpredictable, everything else feels uncertain.

Our goal isn't just to process claims. It's to give you a billing operation you can depend on — one where you know the numbers, trust the process, and don't have to worry about what's falling through the cracks.

We've spent years learning what breaks down in medical billing and building a process designed to prevent it. That experience is what you get when you work with us.

What we've learned

💡

Most denials are preventable with better front-end work and eligibility verification.

💡

AR problems rarely come from one big mistake — they build from small lapses in follow-up.

💡

Providers who receive clear, consistent reports make better decisions — and stress less.

💡

The best billing partnerships feel seamless — not like another thing to manage.

End-to-End Approach

From clean data to getting paid — here's the flow

1

Patient intake & eligibility verification

Before the patient arrives, we verify insurance, benefits, and any authorization requirements. Clean data in — clean claims out.

2

Charge capture & medical coding

After the encounter, your charges are reviewed and coded accurately using the most current ICD-10, CPT, and HCPCS guidelines for your specialty.

3

Claims scrubbing & submission

Every claim is scrubbed before it leaves our system. We check for errors, apply payer-specific rules, and submit within 24 hours of receiving the encounter.

4

Payment posting & reconciliation

ERAs and EOBs are posted accurately and promptly. We reconcile payments, flag underpayments, and flag anything that needs follow-up.

5

Denial management & AR follow-up

Denials are worked within 48 hours. AR is reviewed on a 30/60/90+ day cycle. Nothing ages out without a decision — appeal, escalate, or write off with your approval.

6

Reporting & client communication

You receive clear, consistent reports — weekly summaries, monthly KPIs, and real-time access to your dashboard. No surprises, no guessing.

The Details That Matter

How we handle the hard parts

🧹

Keeping claims clean

We run every claim through a multi-point scrubbing process. Patient demographics, coding accuracy, payer-specific edits, and modifier usage — checked before submission, not after denial.

📞

Proactive payer follow-up

We don't wait for problems to surface. Our AR team follows up on unpaid claims at 14, 30, and 45 days — before they age into problems. Payer trends are tracked so we can spot systemic issues early.

🔄

Denials & underpayments

Every denial gets a root cause analysis. We appeal what can be appealed, correct and resubmit what was miscoded, and escalate contractual underpayments. Nothing is dismissed without review.

Reporting & Communication

You'll always know what's happening with your revenue.

We believe that clear communication is part of good billing. You shouldn't have to chase us for updates or decode complicated reports.

Every client receives a weekly billing summary, a monthly performance report, and direct access to their account manager. Metrics are plain, trends are explained, and decisions are collaborative.

📊 Weekly Billing Summaries Claims submitted, payments posted, denials received — clear and concise.
📈 Monthly KPI Reports Clean claim rate, collection rate, denial rate, AR days — tracked and trending.
🙋 Dedicated Account Manager One person who knows your practice and answers when you call.
🔗 We Work With Your Existing Systems We adapt to your EHR and PM — no forced migrations, no disruptions.
The Bottom Line

You became a healthcare provider to care for patients — not to manage billing systems.

Let us carry that weight. Our process is built to run smoothly in the background so your practice runs smoothly in the foreground. When billing works, everything works better.

Who We Serve

30+ specialties. One team that understands all of them.

Every specialty has its own coding rules, payer quirks, and authorization requirements. We don't apply a one-size-fits-all approach — we assign dedicated specialists who know your field.

Specialty-Specific Expertise

We know the difference between a 99213 and a 99214. And we know why it matters to you.

Our team includes certified coders and billing specialists with hands-on experience in each specialty we serve. When you work with us, you get someone who understands your documentation, your payers, and your billing patterns — not someone learning on the job.

Let's Work Together

Tell us about your practice

Request a Free Consultation

We'll match you with a specialist who knows your field.

Why RCM Surety

We're not just a billing company. We're a practice partner.

Anyone can process a claim. We build relationships, reduce risk, and consistently outperform in-house billing teams — at a fraction of the cost.

What Sets Us Apart

The RCM Surety difference

🎯

Specialty-Dedicated Teams

Your billers know your specialty. Not generalists — trained professionals assigned to specific practice types.

🤝

True Partnership Model

We integrate with your team, your EHR, and your workflows. You won't feel like you handed off to a stranger.

📊

Data-Driven Decision Making

Every recommendation we make is backed by numbers from your own practice data — not guesses.

Fast Claim Turnaround

Claims go out within 24 hours of receiving encounter data. Every day a claim sits is a day revenue is delayed.

🔒

Full HIPAA Compliance

Security protocols, BAAs, and staff training are maintained rigorously. Your patients' data is always protected.

🧾

No Surprise Billing for You

Transparent, performance-based pricing. You always know what you're paying and what you're getting for it.

The Honest Comparison

RCM Surety vs. in-house billing vs. other services

Feature RCM Surety In-House Team Generic Billing Co.
Specialty-trained billers ✓ Yes ✗ Rarely ✗ Usually not
Dedicated account manager ✓ Always ~ Sometimes ✗ No
Proactive AR follow-up ✓ Systematic ~ Depends on staff ~ Inconsistent
Denial management ✓ Full process ~ Limited bandwidth ~ Basic
Scalable as you grow ✓ Instantly ✗ Requires new hires ~ Sometimes
Clear, regular reporting ✓ Weekly + Monthly ~ Depends on staff ✗ Often not
By the Numbers

Results that speak for themselves

97.4%
Clean Claim Rate
29 days
Average AR Days
30+
Specialties Served
<24h
Claims Submitted
Standards We Uphold

Compliance isn't a checkbox for us — it's a culture

HIPAA Compliant
ISO Certified
AAPC Certified
NILA Member
ASRM Aligned

Our coders are AAPC-certified. Our systems are HIPAA-audited. Our processes are documented, trained, and reviewed regularly. When compliance issues arise in healthcare, you'll be glad you had a partner who was already prepared.

Ready to see the RCM Surety difference in your practice?

Let's take 30 minutes to walk through your current billing situation. No pressure, no pitch — just an honest conversation about what's possible.

Contact Us

Let's talk about your practice.

Whether you're ready to get started or just want to understand your options — we're here for an honest conversation. No hard sell, no obligation.

Get in touch

📧
Email Usinfo@RCMSurety.com
📞
Call Us(800) 555-0199 — Mon–Fri, 8am–6pm EST
📍
Our Office1200 Health Way, Suite 400
Nashville, TN 37201

Follow us

🤝

What to expect

1.

We'll reach out within one business day to schedule a 30-minute call.

2.

We'll review your current billing setup and identify areas of opportunity.

3.

You'll receive a custom proposal with clear pricing — no surprises.

4.

If it's a fit, we'll onboard you in as little as two weeks.

Send Us a Message

Tell us a bit about your practice and what you're looking for. We'll take it from there.

We typically respond within one business day. Your information is kept strictly confidential.

Common Questions

Things people often ask us

How long does onboarding take?
Do you work with our existing EHR?
What does it cost?
What if I'm not happy with the service?
Is my patient data safe?